Privacy Policy

Background

The GlassHouse Designs understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website. I do not collect personal data about you unless you contact me directly. Any personal data I collect will only be used as permitted by law.

Information about The GlassHouse Designs

Studio Address: The GlassHouse Designs, Little Rustlings, Crocketts Lane, Lee Common, Bucks HP16 9JR

Email address: bryonybenwell@hotmail.com 

Telephone Number: 07740 796309

Data Protection Officer: Bryony Benwell

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

From 25th May 2018, the new Data Protection Act 2018 came into place, and I need to inform you what data I hold about you, why I need it, what I will be doing with your data, who I might share it with and when I will destroy it.

What information do we hold, why do we have it and who might we share it with?

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Personal data

Address, landline / mobile number, email address – these are all required so we can contact you.

Marketing material is available on a newsletter, which you can opt into, or you may choose to subscribe directly. I will never send out unsolicited marketing material.

How and where do I hold your data?

IRecords are maintained on a password controlled laptop / password protected online storage cloud. Only I have access to these records and I will take all appropriate steps to protect the confidentiality, integrity, availability and authenticity of your data.

Your Individual Rights under the Data Protection Act 2018

You have

  • the right of access to your personal data
  • the right to object to the processing of your personal data
  • the right to restrict the processing of your personal data
  • the right to rectification of your personal data
  • the right to erasure of your personal data
  • the right to data portability (to receive an electronic copy of your personal data)

My Rights

In exercising your Individual Rights, you should understand that in some situations I may be unable to fully meet your request, for example if you make a request for me to delete all your personal data, I may be required to retain some data for taxation, legal, regulatory and insurance purposes.

You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.

Complaints

If you are dissatisfied with the way in which I process your personal data, you have the right to complain to the UK’s Data Protection Supervisory Authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns, by live chat or by calling their helpline on 0303 123 1113.

How to contact me

If you have any questions regarding the use of your data and your Individual Rights, please contact me on 07740 796309 or bryonybenwell@hotmail.com.

Thank you.